Payment Policy

Payment & Security

At Ashwood South Carolina, we take the security of your personal and payment information seriously. Our website uses HTTPS encryption to help protect information transmitted during checkout.

Payment Methods

Available payment options are displayed at checkout and may include PayPal, Visa, Mastercard, American Express, Apple Pay, Google Pay, and Shop Pay. Availability can vary depending on your device and location.

All prices are listed in USD ($). For delivery information, please refer to our Shipping Policy.

Secure Payment Processing

Our store uses Shopify’s checkout infrastructure. Payments are processed through payment providers using security measures designed to protect cardholder information, including applicable Payment Card Industry Data Security Standard (PCI DSS) requirements.

Your Payment Information

We do not have access to your full payment card number or card security code. Depending on the payment method, we may see limited payment details, such as the card brand and last four digits, alongside the billing, shipping, and order information needed to process your purchase.

Secure Checkout

Before entering payment information, check that the website address begins with HTTPS and that you are visiting ashwoodcarolina.com.

Privacy

We use your personal information to process orders, provide customer support, and operate our store as described in our Privacy Policy. Information may be shared with service providers, including payment processors and delivery partners, where needed to provide these services.

For more information, please read our Privacy Policy.

Contact Information

Email Address: info@ashwoodcarolina.com

Phone Number: +1 864 830 1968

Store Name: Ashwood South Carolina

Warehouse Address: 54 Hauser St, Sumter, SC 29150, USA

Company Number: 76891239

Company Address: Room 01, 26th Floor
Working View Commercial Building, 21 Yiu Wah Street, Causeway Bay, Hong Kong

Customer Service Hours: Monday–Friday, 9:00 AM – 6:00 PM (ET)

Our customer support team is available Monday through Friday. Messages received over the weekend will be answered on the next business day.

Response Time: We aim to respond to all enquiries within 24 hours on business days.